Discussions around “Cloud Computing” and “Software As A Service” (SaaS) tools are hot topics.
Cloud Computing offers potential benefits such as financial savings and improved business outcomes. However, there are also concerns around security, ownership, location and accountability. These risks will vary depending on the sensitivity of the data to be stored “off-site”.
We are all aware of Amazon’s cloud unavailability for a number of days. Ask yourself, how will you log and manage these failures when your ITSM Software is in The Cloud? How long can your business live without any support system available?
“Cloud Computing” and “Software As A Service” (SAAS) are possibly THE most overused IT buzz terms of recent times. If you believe the hype it would seem that the majority of applications, and their databases, are going to end up hosted in a cloud somewhere.
But what does this mean for your data?
Do you want your customer information, ticket histories and communications stored outside your company network?
Complete the form below if you would like to register your interest in a hosted version of versaSRS. We would love to hear your opinion.
http://versasrs.com/cloud-hosted-help-desk-saas-service-desk-solutions.aspx
